Top 10 library and IT questions asked in Week One

When you don’t know the answer to a question at uni, where do you go? If you said Google, you are right. But if you said Ask Us, you are even more right (that’s a thing, right?)

Ask Us provides you with answers to frequently asked questions at Griffith University. It covers hard hitting topics such as referencing, Learning@Griffith, assignment help, WiFi, network and cybersecurity.

Ask Us is indexed by Google, so if you ask good ol’ Google a question about library or IT topics, you will most likely get an answer from Us. Ask Us.

But what exactly do other students ask, you ask? That’s a good question. In an effort to provide you with insight into your fellow students (and not because we are nosy), we did a little digging and came up with surprising results.

We looked at the questions that students asked in the first week of Trimester 2, and funnily enough, it’s all about referencing, assignment submission and online lectures. That’s right, assignment submissions. In Week One!

Here’s the top 10 library and IT questions that you (the students) asked in Week One:

  1. 1. What is the difference between a reference list and bibliography?
  2. 2. Why am I being asked to login to Echo360?
  3. 3. My assessment has been marked in Turnitin. How do I see my marks and feedback?
  4. 4. How do I cite the UN Universal Declaration of Human Rights in APA 6th style?
  5. 5. Can I view online recordings of lectures?
  6. 6. What is common time?
  7. 7. How do I access my Turnitin digital receipt?
  8. 8. How do I reference a document I found on Google?
  9. 9. What is a Turnitin submission ID?
  10. 10. I submitted the wrong assignment to Turnitin. What should I do?

Do you have a question? Ask Us!


Have you downloaded the Griffith App yet?

What’s the #1 must-have app for Griffith students?

The Griffith App, of course! It’s got (almost) everything you’ll need to put Griffith—literally—in the palm of your hand.

The Griffith App’s got oodles of nifty features. Some of our faves include:

  • Timetables: search or browse through your student timetable.
  • Email: Access your student email via a mobile friendly interface.
  • Maps: Access scalable maps of each campus that show building locations as well as interactive tours for the Nathan and Gold Coast campuses.
  • MyGriffith: Access your student portal.
  • Food and Shops: View Griffith’s wide range of food and retail outlets across its five campuses.
  • Parking: View parking information or access the PayStay app.
  • Ask Us: Find answers to all of your everyday questions straight to your mobile device.
  • Computers: Locate where available computers are (in real time) in labs across all campuses.
  • Library: Look up library hours, search for resources, place holds, check your library account and more.
  • Transit: Browse bus schedules to find out when buses are coming and going.
  • Student computing: Find information about using your own device, available software, IT discounts and other technology related content.
  • Social feed: View all of Griffith’s social media content across Facebook, Twitter, Instagram and YouTube.

The Griffith App is free and can be downloaded from the App Store or Google Play. Download the Griffith App today and stay informed.


Get to know your student portal: myGriffith

If you’re a current student, you’d be well aware of myGriffith. However if you’re starting this trimester, there are a few things you need to know about this key portal.

myGriffith is the starting point for everything at Griffith. It’s your student portal which is personalised to you and can be accessed on any device, anywhere, anytime.

It provides a homepage with links to all the Griffith sites you’ll rely on while studying at Griffith.

These include:

  • Links to your Student email and Learning@griffith
  • My schedule – your personal timetable and key dates
  • My courses which links you to your Student Centre and course profiles
  • myGriffith messages – important messages for you
  • My details – where you can find links to everything you need about you
  • My contacts – personalised to you
  • Chat and AskUs Feedback – tell us what you think
  • Campus maps
  • Transport and parking
  • Griffith Library
  • My courses
  • Study support
  • Personal support
  • Student life
  • Employment.

Take a look around – you’ll find some links are essential (like your timetable, Learning@griffith, student email and myGriffith messages), while some are just super handy (such as my courses, study support and employment).

Why not even customise it? You can add a photo and edit your quick links to ensure they display the most appropriate links for you.

If you’re feeling a bit confused with your myGriffith, check out the myGriffith user guide for students, or the further support resources available.


Want to visit our libraries from home?

Now, that sounds like a paradox, right? How can you visit our wonderful libraries from home? Google, that’s how! Well, Google 360…

We’ve had the lovely folk from Google come and film our campuses – including inside our libraries! Think Google street view, just inside.

Did you miss our O Week library tours, or do you want to suss out the best study spots? You can explore the library and scope out the locations of the printers, service desks and return chutes, all from the comfort of your bed.

Just head over to the About the Library webpage, select the campus you want to explore under the Getting There heading and use the arrows on screen to start your online adventure!

Once you’ve finished exploring inside our libraries, we’re sure you’ll want to come visit in person!

Simply scroll down the webpage a little further and to see our library opening hours. See you here!


Make yourself futureproof with our Academic Skills Workbook

You’re probably at uni with an ultimate aim to build your future career.

However, with an overload of lectures, readings, assessments and the like, you may find it easy to get caught up in the study haze and forget about the bigger picture.

We’re here to help keep you on track and ensure you develop the skills you’ll require for the future workforce.

We’ve created an Academic Skills Workbook to smooth the road for your success as you move toward your exciting future careers. It is designed to help you develop and apply academic, information and digital literacy skills.

As you work through the Academic Skills Workbook, you’ll also have the opportunity to incorporate the skills you’ve developed into an ePortfolio. This means you can document your credentials and skills online. You can even create folios targeted to particular audiences, such as employers, to showcase your skills. 

The Academic Skills Workbook has been broken into five sub Workbooks:

  1. 1. Academic Literacies
  2. 2. Information Literacies
  3. 3. Digital Literacies
  4. 4. ePortfolios
  5. 5. Professional Networks.

If you’re a commencing student, you’ll probably want to start at the beginning and work through the contents. Continuing students, you may like to jump to specific areas to revise and further develop your skills.

The Academic Skills Workbook is accessible via PebblePad. You can view our online guides if you need any help in getting started using PebblePad.


Our libraries are LGBTI Safe Places

Griffith is proud to be a diverse space where everyone is welcome.

As part of the Safe Campuses initiative, Griffith is committed to providing safe and inclusive campus communities, free from harassment, bullying, discrimination and assault.

Our campus libraries are safe and inclusive places – where anyone is welcome to explore any topic without judgment. Have you noticed the bright and beautiful stickers at our library entrances? They’re much more than just a sticker. They actually hold a lot of importance and identify all our Griffith Libraries as LGBTI Safe Places.

This means it doesn’t matter what your gender, background or sexual orientation is. Our libraries will provide a safe and welcoming area for all Griffith staff and students to work or study.

We invite you to show your support, and learn a few things about the LGBTI community, by completing the Walking in Rainbow Shoes eModule in your Learning@Griffith. If you need support or want to expand your understanding, come along to a coffee catch up or get in touch with the Griffith University Ally Network.

Griffith is also committed to its students’ wellbeing. Personal, relationship, study or work-related problems can impact mental health, so the university offers free counselling services to all students.


Free live music—coming to a library near you!

Are you not a fan of Mondays? The fun of the weekend’s over and it’s back to the grind of study and classes.

Well, the next few Mondays at Griffith aren’t your typical Monday. No need to lament the weekend passed. Cure your Mondayitis and attend Music in the Library!

Take a break from study and visit your friendly Griffith library to listen to the sweet tunes of our very own talented Queensland Conservatorium Griffith University music students.

Popular music performers Sophia Coop, Gerard Rees, Patrick Williams and Eil Marchini will be performing at the Gold Coast campus library, and classical performers from the Anemoi Wind Quintet and the Darana Quartet at the Nathan campus library, over the next few weeks.

Gold Coast Library – Monday 16 July

  • Location: Gold Coast Library
  • Time: 1 pm
  • Performers:
    Sophia Koop (Solo/Keys/Vocals), 1.00 pm -1.30 pm
    Gerard Rees (Solo/Keys – instrumental), 1.30 pm – 2 pm

Nathan Library – Monday 23 July

Gold Coast Library – Monday 30 July

  • Location: Gold Coast Library
  • Time: 1 pm
  • Performers:
    Patrik Williams (solo/guitar/ukelele/vocals), 1.00 pm -1.30 pm
    Eil Marchini (Solo/guitar/vocals), 1.30 pm – 2 pm

Nathan Library – Monday 20 August

  • Location: Nathan Library
  • Time: 1 pm
  • Performers:
    Darana Quartet, 1 – 2 pm