Apple Recall – Check your charger

If you are yet to hear, Apple has recalled their Apple AC wall plug adapters.

Apple has announced a voluntary recall of Apple AC wall plug adapters designed for use in Australia amid concerns that it may cause electric shock.

The good news is, in response to concerns, Apple has an AC Wall Plug Adapter Exchange Program where they will exchange affected wall plug adapters with a new, redesigned adapter, free of charge. And Griffith is offering further exchange options for students and staff, see below for details.

Firstly, check if your Apple wall plug adapter for Mac and certain iOS devices (iPhones and iPads) was purchased between 2003 and 2015.

How to identify if your wall plug adapter is affected:

As per the Apple image below, an affected wall adaptor has 4 or 5 characters displayed where it is attached to an Apple power adapter.

Apple Chrger

Find out more from the Apple Website.

Exchange Process for Griffith students and staff

Please choose one of the following options to exchange your adapter:

  • Exchange your adapter(s) at your local Apple Store or an Authorized Apple Service Provider.
  • Request a replacement via the Apple Website.
  • Bring your faulty adapter to the Griffith hosted Apple Exchange stall during O-Week and Week 1 on each campus as follows:

Nathan Tuesday 23 February, 10am to 2pm Red Zone (N78)

Logan Wednesday 24 February, 10am to 2pm Library (L03)

Gold Coast Thursday 25 February, 10am to 2pm Red Zone (G40)

South Bank Monday 29 February, 10 am to 2pm Library (S03)

Mt Gravatt Tuesday 1 March, 10am to 2pm Library (M13)

Please note: The team will be unable to provide a new redesigned adapter if you do not bring your affected adapter at the time of exchange.

If you experience any difficulties exchanging your Apple AC wall plug adapter, please contact the Griffith IT Service Centre by emailing,.